Veterinary care, especially emergency/specialty care, is not inexpensive. As with everyone else, I was given a range of the possible cost of the bill. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. They are transparent and caring. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. Very rude, arrogant and unprofessional attitude is apparent. We were able to draw our own conclusions. A few minutes of your time may stop the corporation and their despicable board of directors. 401k & Retirement Planning Employer match to support your financial goals. If youre looking for a place to bring your pet, Blue Pearl is an excellent facility with an incredibly empathetic and compassionate staff. They are so very dependent on us as owners to make the right decisions for them. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. Of course no treatment would be started until they got their money. I've taken 4 different dogs to Blue Pearl over the last 10 years. Given an estimate between $3,314 and $4,040. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. I also would like to give credit to the tech or assistant named Theresa. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. MOST HORRIFYING EXPERIENCE!!! They have customer relations but they don't do anything. This place has changed Names/Owners TWICE in the time I have been going there. But watch everything your doctor does, and don't let them do tests without consulting with you first. 29080 Inkster Rd Southfield, MI 48034 481.66 mi. When I arrived Abby was in a coma completely unresponsive. Not a good sign. Horrible experience. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. You are here. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. I want to thank them for being there that night. For what they charge why not? Read the reviews on this place and other emergency vet facilities. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. We were there for 3 hours for them to tell me that she had pancreatitis. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. He did tests on Bandit and rules out some possible diseases. 29080 Inkster Rd, Southfield, MI 48034 The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. Thanks for saving our baby!! I ordered a refill for him on one week and when I didn't pick it up the next week they called me. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. Some of these people I really don't think have a heart. This place is amazing. I suppose it comes down to money. My primary vet called me about five times for the amount of money they needed to follow up. Verification can help ensure real people write reviews about real companies. BLUEPEARL PET HOSPITAL - 20 Photos & 67 Reviews - 4651 N Belt Line Rd, Mesquite, TX - Yelp BluePearl Pet Hospital 67 reviews Claimed Veterinarians, Emergency Pet Hospital Open Open 24 hours See hours See all 20 photos Write a review Add photo " The price wasn't ridiculous and they accepted care credit " in 2 reviews Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. We are about to have acl knee surgery. They prey upon the fact that your furbaby is not well for their profit. They have better diagnostic tools and testing. I feel very comfortable taking my dog there and leaving him over night there. Don't take your pets here. . Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. More. Blue Pearl Pet Hospital is amazing. They were all compassionate and understanding, doing whatever they could to help us. Took my a I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. Companies can ask for reviews via automatic invitations. They took my ill dog in immediately. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Dr. Barry-Heffernan and her team are truly something special. They were not optimistic! The bill was over $4,700.00 to pull the cats teeth. So i had to decide the worse. Their quick response, diagnosis, and honesty will never be forgotten. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. BIG difference. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . They decided this without ever seeing the dog. Read the reviews on this place and other emergency vet facilities. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. They were straight up with how much it would of been. Nicole W. said: I wish I could give a million stars!! Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. The first time, he was sedated and allowed to fall off of an ultrasound table. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. Its about how they took advantage of her & how they treated her & her cat. He was treated immediately. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. Worst Place to bring your pet!! BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? This profile is powered by Birdeye. When I told them no, the vet decided my dog was stable enough to come home. Contact our hospital team at 248.354.6640 or [emailprotected]. An MRI and CT scanner set Southfield apart from many practices. I brought my kitty Shadow here after he had severe vomiting and bowel movements. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. There is a problem form the CEO down. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! Blue Pearl Pet Hospital is amazing. He is a fantastic surgeon and cares deeply. Terms This place has changed Names/Owners TWICE in the time I have been going there. We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. that were incredible and the quality of care was outstanding. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. He said he'd look into it. Some of these people I really don't think have a heart. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. They actually "RECOMMENDED" this as a course of treatment!!!! They have customer relations but they don't do anything. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. Claim your profile to access Trustpilots free business tools and connect with customers. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. If you take your animal here then you are risking their lives. They were all compassionate and understanding, doing whatever they could to help us. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Thank you Dena and Dr Kamen. 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. Here are 8 tips for writing great reviews. We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . When your pet needs emergency care, seconds count. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. BluePearl Veterinary Partners-Southfield 29080 Inkster Rd Southfield MI 48034 (248) 354-6640 Claim this business (248) 354-6640 Website More Order Online Directions Advertisement Hours Mon: 12am - 12am Tue: 12am - 12am Wed: 12am - 12am Thu: 12am - 12am Fri: 12am - 12am Sat: 12am - 12am Sun: 12am - 12am Website Take me there Payment American Express That afternoon she became less responsive. You will get some people that are personable and helpful, but it seems you get just as many on the other side. If there was a zero star this ER would get it. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! This time they deemed my dog wasnt an emergency. Find articles, interviews, and more in our career blog. I will NOT be bringing my puppy back here ever. Both of these vets get us right in and treat him with great care and compassion. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. I greatly appreciated her honestly and gentle demeanor. 2023 BluePearl Holdings LLC. Now my last dog "Samson" was on allergy medication. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. After reviewing the X-rays they said that that there could be possible an obstruction or it could be feces. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The people are terrible. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. We also ensure all reviews are published without moderation. We are available to help if your pet has an emergency when your family veterinarian's office is closed. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. My normal veterinary dentist left the practice and Blue Pearl was recommended. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Each time, we were provided with options and excellent service. If it was possible to leave a minus number of stars I would. Nope! I am a pharmacist and it just seemed a bit overdone. He was only 4 years old. You could More, My cat was hurt multiple times by the staff at Blue Pearl. Yelp users havent asked any questions yet about BluePearl - Southfield. I pulled my mask down to kiss her and comfort her one last time. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. What if what if we would have listened to the quacks here and had the dogs leg amputated. I was sent home and waited . Tammy the Vet Tech was great though! Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM The vet called and said she was worried. Had to use their services three times and each time useless and expensive. . Dont waste your time. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. They were straight up with how much it would of been. I stand by my statements. BluePearl Pet Hospital Veterinary Emergency Service. They have always been so caring and compassionate. This is my first puppy and the staff was amazing with him. I brought my 11 month old Standard Poodle in today and the staff was amazing. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! Beat local competitors. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. We left. It seems like Alley G. And I had the same experience. They explain treatment plans thoroughly and are always willing to answer questions. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! When I called for prescription to stop it, would not give it unless I came in for another exam. I said we would wait in the parking lot and call back in 30 minutes. I asked why my comments were deleted from their website. Visits to our specialists are usually by referral from your primary care vet and by appointment. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. I wish BluePearl had dialysis. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). Grow your business. If your pet requires a veterinary specialist, we are ready for that too. Home. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! This is a huge corporate chaingo somewhere else. Im honestly surprised theyre even still open- they shouldnt be. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. She called me with news that was devastating. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. Meet our team of veterinary specialists here to help you and your pet. Your Privacy Choices Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Yes, owning a dog can be expensive if you have an injury or illness. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. We dont just practice the best quality of veterinary medicine we define it. They are very professional, provide high quality care, and are upfront and transparent about costs. The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. Anything medical that is done for humans to animals is expensive. The technician said "I'll make a note on the chart!" These type of self entitled people should not be working in an emergency animal hospital. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. They prey upon the fact that your furbaby is not well for their profit. Get more reviews from your customers with Birdeye. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They took my ill dog in immediately. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. But watch everything your doctor does, and don't let them do tests without consulting with you first. Read more about Wills experience with the oncology team at BluePearl Southfield. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. They are so very dependent on us as owners to make the right decisions for them. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. All of the care specialists were concerned and helpful. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. It was a mistake. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? I called them to report the issue. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. deronwaynejohnson@gmail.com. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. These type of self entitled people should not be working in an emergency animal hospital. Learn more about Birdeye. As pet owners we need to save $$ where possible so our money can go to actual treatment, not getting raped on medication costs. He let me know that the critical care doctor would take over and call me in a few hours. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. They even sent a sympathy card and the staff that night signed it. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. Overland Park Kansas NEW Client Service Supervisor Charleston South Carolina NEW Client Services Coordinator - Part Time Cary North Carolina Hospital Staff NEW Licensed Veterinary Technician All of the care specialists were concerned and helpful. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. Lastly I'll state, What a sad excuse for a pet care facility. I have requested a refund and awaiting a return call. We there 3 hours - most of time waiting to be seen. The staff and Dr. Stewart was wonderful. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Submit. I cant believe she didnt call me back. Was there 2 hrs & CCL diagnosed. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. He was in so much pain & blue pearl took care of him immediately! Michigan Veterinary Specialists is a BluePearl Veterinary Partners hospital. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd.