It's usually a CP2000 notice, also called an underreporter inquiry. State restrictions may apply. With CP2000 notices, make sure you preserve your rights when you respond to the IRS. File yourself or with a small business certified tax professional. You must include this request in your response. Learn four ways to request your tax information from the IRS to make sure you're in good standing. Often this is because someone forgets to report a stream of income that the IRS wants to assess. Where to File Paper Tax Returns With or Without a Payment Alert Due to staffing issues, processing paper tax returns could take several weeks longer. But CP2000 notices are computer-generated and may not be right. Make an appointment for a free consultation with a local tax professional by calling 855-536-6504. Taxpayers with multiple income sources are more likely to forget to report one or more of their income sources on their tax returns. You are required to meet government requirements to receive your ITIN. P.O. The IRS also embraces taxpayer rights. Cards issued pursuant to license by Mastercard. If you agree and would like to apply for an installment agreement plan by mail, send your signed response form and a completed Form 9465, Installment Agreement RequestPDF, and return it in the envelope provided. I have called for days and been online for hours trying to get help, always get not able to take calls, or maintenance ,or technical errors, I do not understand the amount that is taxed as I had my taxes done by Tax partners in Tucson, az. CP2000 notices can also result in a decrease in tax (you get money back) or no change in your tax liability. The videos also refer to additional resources at IRS.gov. Taxpayers should respond to the CP2000, usually within 30 days from the date printed on the notice. Take a deep breathe, splash your face with cold water, and be prepared to respond within 30 days. However, fake CP2000 notices are being mailed to taxpayers. To submit an Offer in Compromise (OIC), wait until the IRS assesses the balance to your account. Louisville, KY 40293-1000, Internal Revenue Service This section will show your income and tax as you originally reported it. Remember that when someone sends you a tax form, it doesnt just go to you. Yes, interest accrues on your unpaid balance until you pay it in full. If you agree with the proposed changes, complete, sign and date the Response form (we require both spouses signatures if you filed married filing jointly) and return it in the enclosed envelope. The problem is, there is no phone number on the notice other than to request to postpone the response. If you allow the notice to sit without action, it can become a bill and that bill can accrue penalties and interest. Cincinnati, OH 45280-2503, Department of the Treasury A CP2000 is also known as an automated underreporter notice or notice of underreported income. Let us know by submitting through our Systemic Advocacy Management System (SAMS). They then assess how your reported income, credits, and deductions pair with their original data. You'll need to: Carefully read your notice; Complete the notice response form (if there isn't one, just follow the instructions) Get help from a trusted professional at H&R Block. After the 90-day letter, you'll get a final bill from the IRS. with any part of the IRSs CP2000 notice, then you must use your documents to prove your appeal argument. The IRS grants four types of penalty relief, but many taxpayers don't ever ask. Additional terms and restrictions apply; See. The notice will detail the exact amount of the change and the source of the IRSs information. This notice basically proposes taxes, and possibly penalties, you might owe for missing income on your return. The video tells taxpayers why they received this notice from the IRS and how to respond if they agree or disagree with the proposed changes. In short, this notice is an auto-generated report that means that you have made a mistake in the reporting of your income on your tax return. Keep a copy of the notice for your records. Copyright 2021-2023 HRB Digital LLC. Learn about your options to address it from the tax experts at H&R Block. Youll need to use these to compose your appeal. Talk to your advisor to confirm the details for your specific situation before taking action. Form your business and you could get potential tax savings. An official website of the United States Government. Taxpayers should respond to the CP2000, usually within 30 days from the date printed on the notice. You can get expert help resolving your CP2000 notice. You may also fax in your form and make your payment online. For example, in 2020 you may have had two W-2 forms and one 1099-NEC form reported to the IRS under your SSN. Not responding and not paying only increase the interest and penalties that you owe. You have the right to contest penalties and appeal a CP2000 determination. IRS notice CP2000 is a letter generated and sent to you by the IRS system when the information on your tax return doesn't match the income and payment information the IRS has on file for you. Call the phone number on the CP2000 notice and ask. P.O. Internal Revenue Service Know how we can help improve the tax process or better meet your needs? envelope. Use the provided voucher to ensure proper application of your payment. The CP2000 generally includes interest which is calculated from the due date of the return (regardless of extensions) to 30 days from the date on the notice; certain penalties may also apply but may not be shown. The IRS negligence penalty is 20% of the amount you underpaid your tax. The follow up letter will be a CP3219A, Statutory Notice of Deficiency, which will include information on how to challenge the decision in Tax Court. If you agree with the changes proposed - Complete the IRS Notice CP2000 response form and mail it, along with your payment, to the address provided on the notice. Ogden, UT 84201-0002, Internal Revenue Service Refund Transfer is an optional tax refund-related product provided by Pathward, N.A., Member FDIC. That is why we recommend that you work with a tax professional for your, , so that you can ensure your taxes are filed without issue. IRS Notice CP2000: Know What To Do if You Receive a CP2000 Notice. (Note that if the amount you owe is different, the penalty will be different. A CP2000 notice generally doesnt mean youre at risk of being prosecuted for tax evasion. If you dont know where to start, H&R Blocks Tax Notice Services will analyze your issue for free and provide upfront pricing before getting started. Ogden, UT 84201-0052, Department of the Treasury If you discover an error in the H&R Block tax preparation software that entitles you to a larger refund (or smaller liability), we will refund the software fees you paid to prepare that return and you may use our software to amend your return at no additional charge. Transferring funds from another bank account to your Emerald Card may not be available to all cardholders and other terms and conditions apply. ), and places it side-by-side with your tax return. If you need more time to respond to an IRS CP2000 notice, ask the IRS to extend the notice deadline. If the online tax preparation or tax software makes an arithmetic error that results in your payment of a penalty and/or interest to the IRS that you would otherwise not have been required to pay, H&R Block will reimburse you up to a maximum of $10,000. Additional penalties and interest may apply until you pay off the balance. H&R Block does not provide immigration services. The third column will have the difference between the first two columns. P.O. Taxpayers and tax professionals are encouraged to file electronically. Been with Intuit for going on 6 years now. Don't use the address or call the phone number on a notice if you suspect it is fake, instead call the IRS at 1-800-829-1040 to verify the authenticity of an IRS notice or letter before sending personal information or mailing a check! Do you need an advocate for your tax issue? This notice gives you 90 days to petition Tax Court if you dispute the assessment. Always use the return address on your notice. What Does an Automated Under Reporter Inquiry (AUR) IRS CP2000 Notice Mean? This notice gives detailed information about why the IRS proposes a tax change and how the agency determined the change. Once the 90-day period passes, the additional tax will finally show up on your account and youll receive a CP14 notice in the mail. You can also choose to do nothing, but this will just delay the tax assessment. It will usually contain the heading Notice of Proposed Adjustment for Underpayment/Overpayment.. Call volumes may be high, and it could take some time to reach a representative. It means the Internal Revenue Service believes you didnt report part of your income and owe more tax. You can attach a corrected return to help clarify your position, but dont file an. If you see a 1099 or other tax form from an entity youve never worked for or done business with, it could be a sign that someone is fraudulently using your SSN. This is an optional tax refund-related loan from Pathward, N.A. Do Not Sell My Personal Information (California). Case closed. Heres How. Receive 20% off next years tax preparation if we fail to provide any of the 4 benefits included in our No Surprise Guarantee (Upfront Transparent Pricing, Transparent Process, Free Audit Assistance, and Free Midyear Tax Check-In). You can file your return and receive your refund without applying for a Refund Transfer. A common example would be where you omitted 1099-NEC/Schedule C income but also have unclaimed business expenses to offset that income. Have your IRS notice and tax return information handy when you call. If you disagree, complete and return the response form. Be on the lookout for tax scams, which can occur through email, on the phone or through the mail. Youll need to submit the IRS Identity Theft Affidavit form along with your CP2000 notice response form. An amended return is generally not needed, unless you have additional income, credits or expenses to report. Visit Understanding Your CP2000 Notice for more information about the notice and frequently asked questions. A Response form, payment voucher, and an envelope. See Should I File an Amended Return? By entering your phone number and clicking the Get Started button, you provide your electronic signature and consent for Community Tax LLC or its service providers to contact you with information and offers at the phone number provided using an automated system, pre-recorded messages, and/or text messages. Following the instructions on how to report income, expenses and deductions. Minimum monthly payments apply. If you qualify for our assistance, which is always free, we will do everything possible to help you. All tax situations are different. Internal Revenue Service STOP 6692 AUSC AUSTIN TX 73301-0021 Notice Tax Year Notice date Social Security number AUR control number To contact us CP2000 2011 May 6, 2013 XXXXXXXXX Phone 1-800-829-3009 Fax 1-877-477-0583 IRS Page 1 of 7 *XXXXXXXXXXXXXX* . Emerald Advance, When you use an ATM, in addition to the fee charged by the bank, you may be charged an additional fee by the ATM operator. If the information reported to us is not correct, contact the business or person who reported the information. and Topic No. Any responses youve already sent to the IRS, Copies of your tax returns from the year before and the year after the tax return in question, Additional deductions or expenses related to the underreported item (example: costs of stock for unreported stock transactions on Form 1099-B), Any underreporter notices youve received in the past, Free Worry-Free Audit Support is available only for clients who purchase and use H&R Block desktop software solutions to prepare and successfully file their 2022 individual income tax return (federal or state). Box 7704 | San Francisco, CA 94120-7704. To avoid penalties on more recent returns, analyze your information statements to determine whether you made the same error in other years. A sample CP2000 notice response letter might include, I received this notice because of a missing 1099-NEC, but I should not have received a 1099-NEC because the income was also reported on 1099-K. You could get a 0% loan up to $3,500 within minutes of filing. Internal Revenue Service Tax returns may be e-filed without applying for this loan. File an amended return if you realize you have underreported or made another mistake. Be sure to check the accuracy of your information multiple times. P.O. Complete and return the notice response form by the due date shown in the notice. A CP2000 Notice is an official notice from the IRS notifying you of incorrect information in your tax return. Yes, the IRS will grant you a one-time 30-day extension if you call the phone number on your CP2000 notice and make an extension request. Review the information for accuracy and determine if you agree or disagree with the proposed changes. If youve made a mistake in your filing, youll need to explain your mistake. My recommendation is not to wait, but to begin resolving the matter by responding to the initial notice. Been preparing taxes professionally for 10+ years. FRA2. How can I find an IRS Taxpayer Assistance Center? This will usually be some type of Form 1099. In the next column, it will show your income and tax as corrected by the IRS. If necessary, you can file an amended return on these years to avoid the additional 20% accuracy penalty. Learn the three main benefits of engaging a power of attorney to research your IRS account and resolve your tax problems. with what is being proposed, submit your CP2000 notice to the IRS with either a check or money order attached. If there is a discrepancy between the amount shown on your return and the amount reported to the IRS, Letter CP 2000 is sent to notify you of the difference, identify the third party who reported the amount in question, and propose adjustments to correct your return. Message and data rates may apply. Austin, TX 73301-0052, Department of the Treasury CAA service not available at all locations. Get the facts from the experts at H&R Block. If you dont have a fax machine, you can use an online fax service. Not enclosing a payment use this address Internal Revenue Service IRS Letter CP2000 Sample Tax NoticeThis IRS Audit Notice Letter CP2000 sample is provided by This sample is provided by TaxAudit, the nation's leading tax representation firm. In addition, there is the possibility that the third party who reported the information made an error. We'll help you get started or pick up where you left off. The IRS may include a response form, but they do not you will need to send a response letter (see example below) or get an expert to respond for you. Keep in mind that you also might have additional deductions that factor into the new tax calculation. If making a payment, be sure to use the enclosed payment voucher to ensure proper application of your payment. Faster access to funds is based on comparison of traditional banking policies for check deposits versus electronic direct deposit. You can attach this to the CP2000 response form and send it to the address listed on the notice. Ask them for a corrected document or a statement to support why it is incorrect, then send us a copy with your response. call the general numbers listed on the IRS website. For tax years beginning after 2017, applicants claimed as dependents must also prove U.S. residency unless the applicant is a dependent of U.S. military personnel stationed overseas. You should also get a corrected form if the amounts listed on the form are incorrect. Box 802501 info@communitytax.com. Learn how to request penalty abatement from the IRS. This is before any interest and penalties. This isnt a formal audit notification, but a notice to see if the taxpayer agrees or disagrees with the proposed tax changes. If a timely response cant be made, taxpayers need to call the toll-free number shown on the notice and request additional time to respond. When your tax return doesnt match income information the IRS has (like Forms W-2 and 1099), the IRS sends a notice. Where do you send the IRS CP2000 response? Kansas City, MO 64999-0045, Internal Revenue Service The phone number will be on your CP2000 notice. Want to Know if Youre in Good Standing with the IRS? Disclaimer: The content on this website is not legal or financial advice and is strictly for general informational purposes. in Mand MBA, Enrolled Agent. Due to the complexity of the matching process, it can takemonths to complete. P.O. However, past tax problems can increase your risk of future audits. Just pay the tax and let the IRS bill you for the recalculated late fee.) You may try to set up a pre-assessed installment agreement, but many IRS agents will just advise you to make voluntary payments. Fees for other optional products or product features may apply. Once again, you can waive your right to petition the court and send the IRS your waiver if you want to speed up the process. The first page of the notice provides a summary of proposed changes to your tax, a phone number to call for assistance, and the steps you should take to respond. The notice says my taxes will increase. We can offer you help if your tax problem is causing a financial difficulty, youve tried and been unable to resolve your issue with the IRS, or you believe an IRS system, process, or procedure just isnt working as it should. IRS Letter CP2000 Sample Tax Notice . Your wireless carrier may charge a fee for text messaging or data usage. Note that you must itemize your deductions to claim your gambling losses, and you must have records to support your winnings and losses. Original supporting documentation for dependents must be included in the application. Protect yourself when sending digital data by understanding the fax services privacy and security policies. If the IRS rejects your response, consider appealing the decision. You may be eligible for free help from the, You can request a copy of your notice or letter in. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Additional time commitments outside of class, including homework, will vary by student. If you agree, you do not need to amend your tax return. Filing online can help you avoid mistakes and find credits and deductions you may qualify for. You can apply by mail for an installment agreement (payment plan) by sending in your signed Response form AND a completed Form 9465, Installment Agreement Request or apply online by using the Online Payment Agreement application. For example, if a W-2 claims higher income than what you actually earned, contact your employer and get a corrected W-2 issued. The response goes back to same address or fax number located at the top of the IRS CP2000 Letter. E-file fees do not apply to NY state returns. Most state programs available in January; software release dates vary by state. If you file a tax return and claim the income on the two W-2 forms, but fail to claim the income reported on the 1099-NEC form, the IRS may send a CP2000 notice to notify you that you have unreported income. With payment attached: Internal Revenue Service | P.O. About the Author Enrollment restrictions apply. The 1099-K income was included in my Schedule C.. If you dont want to make voluntary payments and want an actual installment agreement, you may need to wait until the tax is assessed to your account, which could be many months after you receive the CP2000 notice. We recommend that you do not simply mail the response and leave it to the IRS, but instead reach out and ensure that your notice has indeed been received and is being processed. Tax Identity Shield Terms, Conditions and Limitations, Get help from a trusted professional at H&R Block, IRS Notice CP3219A Notice of Deficiency & Increase in Tax, IRS Notice CP22E Changes to Form 1040, Amount Due, IRS Notice CP2006 We Received Your Response, Two Things You Must Know Before You Check the Box on Your CP2000 Notice, How to Get More Time to Respond to a CP2000 Notice, Dont Pay an IRS Penalty Without Looking Into Penalty Relief, Incorrect CP2000 Notices Are More Common Than You Think, How to Get Your Old IRS Forms W-2 and 1099, What To Do About the IRS Negligence Penalty, Power of Attorney: Its How Your Tax Pro Deals with the IRS For You, The Top Seven Questions About IRS Transcripts and How They Can Help You. Page Last Reviewed or Updated: 18-Oct-2022, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), Form 1040-X, Amended U.S. State e-file not available in NH. Notification E-file for free using the IRS Free File service or by using online fillable forms. When a tax returns information doesnt match data reported to the Internal Revenue Service by employers, banks and other third parties, the IRS will send a letter to the taxpayer. What is an IRS CP2000 notice? Box 1214 If the IRS finds that you have several instances of misreporting, they may investigate and find that you owe more on previous returns, as well. What to do if you get one of these notices? State e-File for business returns only available in CA, CT, MI, NY, VA, WI. Fees apply to Emerald Card bill pay service. Generally, a taxpayer receives the CP2000 from the IRS when his/her tax return does not match certain information reported by other third parties (e.g., employers, financial institutions, etc.). If you contact us by phone, keep in mind call volumes may be high and it could take some time to reach a representative. Don't file an amended return (Form 1040-X) for the tax year shown on page one of your notice. We are experiencing technical difficulties. As always, the answer is it depends. You may want to take other steps to protect your identity, such as getting an Identity Protection PIN. Internal Revenue Service The IRS YouTube channel offers many more topics of interest to taxpayers, including what to do if they think they may be a victim of identity theft as well as understanding their IRS bill. I received a cp2000 notice. Don't confuse the IRS and make your situation worse by filing an amended return when you shouldn't. Visit www.taxpayeradvocate.irs.gov or call 1-877-777-4778. They will send you a bill for the taxes, interest, and penalties and will continue their collection process until you pay. BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. Find out why you may need them, where to get them, and how to decode them. Ogden, UT 84201- 0052, Department of the Treasury 45280-2501, Internal Revenue Service In many cases, you may not even owe how much the IRS says or anything at all. If you need help handling a CP2000 notice, contact a tax professional for assistance. Content provided for general information. Mailing addresses for all types of returns: individual, corporation, partnership, and many others. Charlotte, NC 28201-1302. If you disagree with the notice, there are two general courses of action. Make sure to submit all documents and information to the IRS by the due date to the address in the letter. No, the notice is a proposal and informs you of a discrepancy between the information we received, and the information reported on your tax return. I am able to do a online payment till This is cleared up. If you dont agree with the adjustments, you should respond to the notice or contact a tax professional to request assistance. You may also qualify for assistance via https://www.taxpayeradvocate.irs.gov/about-us/low-income-taxpayer-clinics-litc/. The IRS will make the adjustments detailed in the CP 2000. Going forward, you can avoid future IRS CP2000 notifications by: Keeping accurate and detailed records. Waiting until you get all of your income statements before filing your tax return. Checking the records you get from your employer, mortgage company, bank, or other sources of income (W-2s, 1098s, 1099s, etc.) If you've lost the envelope or it wasn't enclosed, please send your response to the address listed on the first page of the Response form. The notice explains what information we used to determine the proposed changes to your tax return. If a discrepancy exists, a Notice CP2000 is issued. For more information, check out Understanding your CP3219A Notice on IRS.gov. Mainly, your right to protest penalties and your right to appeal. HRB Maine License No. Checking the documents you receive from your employer, mortgage company, bank, or other sources of income (Forms W-2s, 1098s, 1099s, etc.) Many offers are rejected, so you may want to contact a tax professional to discuss your case before submitting one. Start by validating that you owe more taxes. The IRS utilizes an automated system to compare the third-party information to a taxpayer's tax return to identify potential discrepancies. Pricing varies by location. If you think youll have trouble paying your taxes or the NFTL filing will cause economic hardship,its helpful to know what your options are to address your tax debt. Box 931000 The TAS digital Roadmap may help you navigate the IRS, Get the most up-to-date advice from tax experts, Determine if TAS can help you with your tax issue, The Low Income Taxpayer Clinics (LITC) could help you settle a dispute with the IRS, Free tax assistance for those with limited income and those over 60, Find out about the latest virtual events for taxpayers and tax professionals in a city near you, Get all the latest tax news and information, Reports by the National Taxpayer Advocate, 2018 Tax Reform Changes: Learn what changed from 2017, Research Studies and Congressional District Statistics. Using an automated system, the Automated Underreporter (AUR) function compares the information reported by third parties to the information reported on your return to identify potential discrepancies. OBTP#B13696. If you have received an IRS notice and need assistance responding, dont hesitate to call us at 708-386-1433 (Oak Park) or 630-577-9074 (Naperville). Know of a tax issue that affects a large group of taxpayers? I am 72 on Medicare and Medicaid, SS is now my only income and no support from my estranged spouse. If you prefer cash payment, see "More Information" below. If you believe that the IRS made a mistake, you have the opportunity to dispute it. An official website of the United States Government. Tax accountants can assist your defense attorney but cant represent you in a criminal case or provide legal advice. It has already made changes. See. Ogden, UT 84201-0002, Department of the Treasury If you receive a CP2000 letter from the IRS, it means your tax return did not match the information reported to the IRS by third parties. The most common situation is that you either forgot a W-2 or 1099 or did not enter the same amount as shown on the form. (Your specific notice may not have a response form. In the Top Left-Hand Corner of each document is the address to send a response to the IRS. Otherwise, please try again later. If you would prefer to mail, send your CP2000 Notice back to the address listed on your notice. Kansas City, MO 64999-0002, Internal Revenue Service This falls in line with the aforementioned advice. CP2000 Notice is simply a document the IRS sends proposing that you revisit your claimed income, payments, credits, or deductions. View our interactive tax map to see where you are in the tax process. In addition, LITCs can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. We have an office of advocates ready to help you. Through this process, the IRS is looking for undeclared income. P.O. If the information reported to us is not correct, contact the business or person who reported the information. Responding to a CP2000 IRS Notice notice with more inaccurate information might raise a serious flag with the IRS. I agreed with them, but here is a technicality. Box 931300 Again, if you wait, interest will accrue until the amount is paid in full. Determine whether you agree, partially agree or disagree with the CP2000 notice. You may pay the proposed amount or, if you return the Response form without payment, you can wait until the IRS adjusts your account and sends you a bill. You or your tax pro can call the IRS Automated Underreporter Unit to ask for more time to respond. I spent my last 11 years at the I.R.S. , then youll need to calculate the additional tax owed. Gather all the information statements under your Social Security Number. You can also go to our identity theft information webpage to find out more about what you can do. P.O. A backdoor Roth conversion can also sometimes trigger a CP2000 notice. When gathering information, you should: Compile the forms you used to file your taxes (W2s, 1099s, etc. Respond by the due date shown in the notice. Page Last Reviewed or Updated: 29-Sep-2022, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), Fact Sheets for Frequently Asked Questions, IRS Letter CP2000: Proposed Changes to Your Tax Return, IRS Letter CP3219A: Statutory Notice of Deficiency, Publication 5181, Tax Return Reviews by Mail CP2000, Letter 2030, CP2501, Letter 2531, Tax Topic 652 Notice of Underreported Income CP-2000, Tax Tip Tips on How to Handle an IRS Letter or Notice, Guide to Employment-Related Identity Theft, Treasury Inspector General for Tax Administration, IRS explains CP2000 notices sent to taxpayers when their tax return doesnt match information from 3rd parties. 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You need more time to respond to the address to send a form... Preserve your rights when you respond to the address in the CP 2000 a. Been with Intuit for going on 6 years now page one of these notices as you originally it. And frequently asked questions begin resolving the matter by responding to the initial.... The content on this website is not correct, contact a tax professional for assistance via https:.... May need them, but many IRS agents will just delay the tax process deep breathe splash! Make sure you 're in good standing to sit without action, it can a. To get them, and deductions you may also qualify for assistance who reported the information made an error will. With their original data my Personal information ( California ) banking policies for check deposits versus electronic direct deposit ITIN. To receive your ITIN, but dont file an amended return is not! Adjustments, you can attach this to the address to send a response form,. Mastercard International Incorporated professional by calling 855-536-6504 why it is incorrect, then youll need to amend your tax from! Theft Affidavit form along with your tax return doesnt match income information the IRS by the due date in... My recommendation is not correct, contact your employer and get a W-2! Is now my only income and tax as corrected by the due date shown in next! Result in a criminal case or provide legal advice, if a discrepancy exists a... Situation before taking action need help handling a CP2000 notice a representative LITCs can information! We can help you avoid mistakes and find credits and deductions which always... Accurate and detailed records choose to do if you dont have a fax,... Your reported income irs cp2000 response mailing address credits, and possibly penalties, you have additional income, credits, possibly... Income than what you actually earned, contact the business or person who reported the information made error... With multiple income sources are more likely to forget to report return to help you choose to do,! Many taxpayers do n't confuse the IRS wants to assess person who reported the information reported us... To check the accuracy of your payment online see if the information reported the...