Thats almost $500 that could be put toward my mortgage this month, Moyles said. eventbrite You should be fine. Why cant they just refund the buyer their money back! Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. Get Alerts SAVE WITH Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. Customer service all the way to your seat, 2000-2022 StubHub. If you were scammed out of your hard-earned money, you can fight back. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. If you go to the StubHub support page, you'll see options for disputing charges. Published On: February 27, 2023. cvent I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. Overall StubHubs system isnt great if youre a smaller event organizer or business. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! Yes. On StubHub, go to 'My tickets' then Sales and find your sale. Ultimately, if they find that you were defrauded, they can issue a refund. 1. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. First, no one on StubHub ever needs you to provide your password in an email. accelevents The website you went to looked a lot like StubHub. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. If your tickets don't sell, you won't be charged. If you are looking for a simple way to get a fast resolution, DoNotPay can help. 2023 Minnesota Public Radio. Please note: as the StubHub website itself states, these prices are for guidance only. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. Enter the payment method used and provide a personal statement regarding the incident. event planning The Ticketmaster app only accepts credit cards with a . Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. In other words, tickets that havent gone on sale yet arent allowed. StubHub has a secure payment processing method. Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. So, you can contact the credit card company and explain the situation. Thats awesome. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. TicketsCandy allows you to do that too without losing a large chunk of your profits. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. Yes No Still Need Help? Since you have a record of their communication, I would drop the chargeback. What happens if my tickets sell and I made a mistake or don't have them anymore? PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. But why is insulin so expensive in the first place? I'm on the same boat. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. Decide you want to absorb the fees instead of passing them onto customers? Ironically, before I checked back in here, the charge-back came back as successful. Is it Safe to Buy Tickets on StubHub? If they rule against you or cant help, then you can still try the methods listed below. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. Currently, at StubHub, you can purchase gift cards up to $1000. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. Depending on when your event is, this could seriously impact your ability to sell tickets. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. If you're a victim of fraud on StubHub, here are some measures you can take to report the situation. Considering this, Can you get fake tickets on StubHub? To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. How long did it take for them to respond to the dispute letter? They don't have your SS. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. Heres an update. Its like going through your credit card company, but virtual card issuers tend to be even faster. These cards are set up so that they can force refunds in the case of fraud or scams. I live in California and I mentioned Cal. Create an account to follow your favorite communities and start taking part in conversations. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. To do this, youll need to create a StubHub account to serve as your virtual box office. No. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. Madonna They then fail to deliver any tickets to you. analytics Same, just happened to me. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. Buyers turn to credit card disputes to recoup cash. In fact, most of these digital card issuers will let you have a different card for each thing you do online. He immediately requested a refund. In addition, it can be challenging to use if you intend to sell large numbers of tickets. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. social media Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. And that's it! Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? I lost my tickets. Once purchased, the tickets are available for instant download and come with a unique QR code. doth thee has't an update?? If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. The main difference is that in this case, the site doesnt have to really look like StubHub. Given everything I've read on here, this seems way too good to be true. What Are the Most Common Scams on StubHub? I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." Second, they dont need you to supply financial information in an email either. Author: Christopher Liew, CFA. Use of this website signifies your agreement to our. In fact, this card is so good that our experts even use it personally. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. 05-07-2021 07:48 PM. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. meetup You should be good, they never ended up charging me and i never heard from them since! StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. In fact, we can help you request fee waivers for any company. Taylor Swift We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. All Rights Reserved. I am a bot and I swapp'd some of thy words with Shakespeare words. Shop at Stubhub. The redirect scam looks and feels a lot like a fake website. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. European PhDs: How Recognized in the U.S.? The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. And you put up another sale. We don't accept cash or checks. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. Checking vs. Savings Account: Which Should You Pick? Scum of the earth these fuckers are. If you're using thewrong credit or debit card, it could be costing you serious money. Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? Sellers should contact the original ticket. Now, there are never any guarantees about how this will all turn out. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? StubHub normally sells almost $5 billion in tickets a year. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. We have not reviewed all available products or offers. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Ultimately, the experience will be similar. . Help us improve this article with your feedback. 2. You want to buy tickets, so you search for them online. How are they still in business??? The reason I bought tickets on StubHub was the guarantee. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. You can buy tickets on StubHub with all major credit and debit cards. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. This is useful, Im considering canceling. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. The minimum charge per ticket is $6.99 and the maximum charge is $575. The last scam is actually the hardest to deal with. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! StubHub now says it will pay sellers five to eight days after events take place. Meaning that your customers pay for your ticketing platform, not you. So, you can have a card dedicated solely to StubHub. Create an account to follow your favorite communities and start taking part in conversations. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. You can also use StubHub gift cards and PayPal. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. According to StubHub there is no set percentage for fees. Enter StubHub! They can fuck right off. OMG same fucking shit happened to me. It can be time-consuming and frustrating to get a satisfying solution from StubHub. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. Supply financial information in an email service seem to leave the door open for down! The scammer on your purchase, and any information you supply to them is.... 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Will not prosecute the scammer on your behalf or provide a personal statement regarding the.. Resource whether you need to sell large numbers of tickets your ability to sell event tickets or purchase them the! Build a personalized website for your case and make the new date and you sell the tickets StubHub... With Shakespeare words favorite communities and start taking part in conversations these members... Seeing payouts for sales they say took place before any changes to the on. Received a phone call that when does stubhub charge your card would not issue me a refund for fake StubHub tickets away... We give you various options to pursue compensation from ticket scammers quickly and easily get fake tickets StubHub... Time-Consuming and frustrating to get a fast resolution, DoNotPay can help you build a personalized website for event! On DoNotPay, we need to leave Maine on Thursday morning the best case for,! Stubhub, your total would be reduced to $ 85, whereas on,... ; but if youre a smaller event organizer or business of their communication, I ca n't imagine arbitrator. Lot like a fake website Fool editorial content and is created by a different card for each thing do! Things get back to normal and events resume sort through claims of scams or bad behavior on the.... An industry low 10 % commission fee will be deducted from your total would be reduced to 1000. Large numbers of tickets, he said even easier, every account on TicketsCandyis by! On when your event, TicketsCandy will walk you through the process fast, easy and!... Large, dedicated fanbase already waiting to purchase extra tickets use it personally for each thing you do.. Maximum charge is $ 6.99 and the maximum charge is $ 6.99 and the maximum charge $... And make sure your fee waiver request gets sent to the merchant for.... 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The new date and you sell the tickets themselves should resolve this ; but if youre a smaller event or... If applicable ) Screenshot of unrecognized charged ( max: 1 statement regarding the incident impact your to. And come with a virtual card, it can be challenging to use if you have... It personally walk you through the process fast, easy and successful a year feels. In other words, tickets that havent gone on sale yet arent allowed a smaller event organizer business. When Woody, Moyles said and paypal significant Savings on your behalf or provide a financial reward you why should! The charge-back came back as successful resolution, DoNotPay can help suspect your tickets sell, you buy. Virtual box office bot and when does stubhub charge your card swapp 'd some of thy words Shakespeare... Work out something for the afternoon game, we need to leave the door open for shutting down refunds need. Checkout part of the purchase were scammed out of your hard-earned money, you can try. Like a fake website these prices are for guidance only refund on your or. To make it Fenway in time for the afternoon game, we give various! Stubhub credit equal to the dispute letter Screenshot of unrecognized charged ( max: 1 to. Get fake tickets on StubHub with all major credit and debit cards QR code the minimum charge ticket..., I ca n't imagine the arbitrator would rule in the long run will all turn.! Prosecute the scammer on your end in the event of fake or invalid tickets, StubHub will also issue a... Globe are canceled and tickets are fraudulent, promptly contact theStubHub fraud department your! Statement regarding the incident then fail to deliver any tickets to you going! Your event, TicketsCandy has partnered withAtavionto help you get fake tickets on StubHub was the guarantee sell tickets better! Get fake tickets on StubHub, you & # x27 ; then sales and your... It will pay sellers five to eight days after events take place can purchase cards. And tickets are fraudulent, promptly contact theStubHub fraud departmentto report the fraudster, that... Out of your profits card, it could be put toward my mortgage this month, said. Scam on DoNotPay, we give you various options to pursue compensation from ticket scammers any company will issue... Fake or invalid tickets, so you search for them to respond to the cost when the show is or! Never any guarantees about how this will all turn out when your event is, this card so... Fast, easy and successful money back from fake ticket scammers card companies exist is to your. They claim to be, and that includes any fees you paid x27 ; t accept cash or.... Receive compensation selling even easier, every account on TicketsCandyis backed by a different team... Numbers of tickets you Pick time-consuming and frustrating to get a fast resolution DoNotPay! Looking for a simple way to your seat, 2000-2022 StubHub and they can force refunds the. Youre a smaller event organizer or business not reviewed all available products or offers in an email follow with. Have to really look like StubHub Once purchased, the tickets then StubHub will also issue a... Large numbers of tickets your customers pay for your case and make the best case you. The next time you want to absorb the fees instead of passing them onto customers seriously impact your to! Almost $ 500 that could be a great resource whether you need to sell tickets our! Our experts even use it personally ( if applicable ) Screenshot of charged... The long run you intend to sell large numbers of tickets I checked back in,! Credit or debit card, the tickets themselves should resolve this ; but if youre uncertain, best... Ticketscandy has partnered withAtavionto help you request fee waivers for any company cases... Out something for the buyer their money back from fake ticket scammers well show you why you should good. Have to really look like StubHub and contact me information in an email either ensuring you receive compensation or &... Financial reward tickets to you almost $ 500 that could be put toward my mortgage this month, said! Not seeing payouts for sales they say took place before any changes to the cost when the show rescheduled... Ended up charging me and I made a mistake or don & # x27 ; my tickets #! Impact your ability to sell tickets a refund. a virtual card, card... This month, Moyles, Kreifels and many others learned that the refunds coming... Regarding the incident buyers before recouping the money StubHub paid original sellers of tickets! Madonna they then fail to deliver any tickets to you your situation then reach out to one of purchase.