I sold $2,000 last month (April), all preowned items, and expect more in May. I am a seller on Poshmark and I provide many details for the items I sell. Ive been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. I just signed up for Poshmark a few days ago. Thank you so much for your comment! Of all the online apps Ive ever used, Poshmark customer service is by far the worst. I am glad I found it now before I am neck deep in the s..t. I have a bigcommerce store and find that I replace sharing on posh with marketing my site. Seriously. I am tired of the bad reviews and the complaints have nothing to do with my item. There customer service is horrible, especially for what they charge! When Poshmark stated that I could get a refund, I responded that I wanted the item and not a refund. I believe sellers remorse was behind the refusal to complete the transaction. I was so excited to get started, but waiting on my sis to help with pictures. And many of them are topless men and other men in inappropriate poses. I believe many of these problems could be fixed with genuine concern in the form of superior customer service. There could be tens of millions of search results in Google for "cute top" which means that no one is going to find your listing amongst all of those. Also Birkenstock has very strict return policy anyway: take one minute to test them but show no signs of wear. Theyre not gorgeous, staged photos theyre photos for record. I send in a request in December to become a suggested user and got no response. I mean absolutely every single thing complete with order numbers, photos, love notes and all. I ask Mercari to remove the review as they were made up of lies and showed them the proof that my descriptions were honest. I have photographic proof of how my item was sent and told them I will file with AMEX since they will protect my resale of this bag that I purchased using their card. wonder why they arent selling, or think people are low balling them. Have you tried Tradesy? These are the people you rush to the post office for so you can get their item delivered ASAP, but thenonce they get it, they dont even bother tomark it as received. Let me know the name so I (and everyone else in this thread) can check it out! Avoid 'Inspired' Brand Names in Descriptions. Iv got names. And I totally agree re: giant time suck. Too bad too because I loved shopping on there and there were some truly great sellers with fun wrapping & thank you notes- but Posh wont get a penny more from me. There's a built-in buyer community. Etsy has the safest /best protection for sellers. Wrapped it in crisp white paper with a simple label to close the folded over paper) I thought it looked minimalist You definitely have a huge audience on eBay. Im so glad I found a place with similar stories. Hi Elizabeth. I just think the market is so saturated that its super hard to get a sale! I think too few realize this is an option. I am an avid buyer and only had one bad experience. I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. The first week of not participating on this platform has been amazing and I wish Id done it sooner! As you said with the item you sold that was return, it takes time to take photos, answer questions and ship the item only to get a return. That my integrity as a seller was being questioned. Hi Bernice, when I was active on Poshmark, I certainly cross-posted all of my listings to eBay and Tradesy. Same name? It is not a great time for e-commerce startups. At this point, there is no customer service. I also received a blouse that was listed as free people. Luckily 99.9 of my sales have been wonderful. I was so negatively impacted by my experience with Poshmark that for about 6 months I tried, both on Reddit and a blog that I created, to create a community of like minded folks to start some kind of a movement to expose them (so that there is more readily available consumer information). Click that and you will see the "block user" option. Beware of Ebay! Im going to give all my remaining active closet to good homes at the end of this week. When describing a listing, be sure to reference only the brand that manufactured the item. So now trying poshmark and sure enough had my first 5 dollar offer. Poshmark doesn't keep track of who you have blocked. I was informed that I have to wait while they review the case. Can you imagine doing $250,000 of business a year with a company, and them getting 12%, about $30,000 a year, and them not picking up the phone? I am an honest person and would never think about trying to rip someone off. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! When I contacted them they said that the fine print states you cant use free shipping with referral codes. Also their wholesale portal is a joke. Like somehow, thats your problem and not the manufacturers? On si h low offers just dont counteroffer! I obviously had the same feeling as you. I have had a 5 star rating, about 25 sales so far. Its uncanny! Ive done oretty well for the most part on Posh.Ive learned to give everyone pretty mych 5 stars..or else..I received a velvet blazer marked size Medium recently..upon receiving it..it was barely a size XS..I took the loss..ALWAYS ask for measurements!! I agree with you unless it comes to high end, in-demand and hard-to-find designer items. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. I am thinking about leaving Poshmark. If the buyer doesnt like what they got, they return it to Tradesy and Tradesy resells it, so there is a lot more seller protection there. I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome. Everything you experienced is what Im going through now. Hi Gina, Ive actually gotten traffic to ShopStylaphile.com from Poshmark because I created an image stating that my closet had moved and posted it in my Poshmark closet. Look out for your money. I feel like Poshmark has become either for high-end $1000+ handbags or for cheap stock picture things from China that in real life is usually NOTHING like the picture AND has f** up sizes. They really only care about their super high volume sellers that sell junk (many are in China and are not restricted even with seller ratings as low as 93)! I get a lot less than doing it myself on eBay but none of the hassle. Then I came across a buyer. Its pretty silly I dont have to do that when I am buying online. Augh I feel your pain. And yes, I do list everything as final sale. So I dont know what I will do with all my stuff, but Ill figure it out. PoshMark looked in my closet which iive been told looks very professional; her closet (40 items had low end teenage crap (red flag). I did not put a lot of things in my closet because I wanted to see how it worked. There are so many positives. I received an email stating it was removed because it was counterfeit! Especially when were lining Poshmarks pockets! To continue to show support for me . There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. Im glad I found this post. Totally understand. The buyer haggled a lot on the prices, each item was listed low already but I accepted an offer and the buyer received all 4 items for just $16. Omg! Also want to make a note about MERCARI: I wont sale on there bc i had a nbd experience ( although after reading her i see it could happen on PM too I had a girl buy an expensive designer swimsuit from me It was NEW NWT NEVER WORN, i tried it on twice realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. We call this balance a growth loop. So heres just a few notes to all the buyers: She then stated this on my page for the bag. They used to. No commissions, trolls or drama! I can live with it. This is exactly how I feel. Recently a buyer was able to cancel a transaction AFTER I shipped the item!!! Its actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant! "If it's a waste of your time, say no." In addition to negotiating, people may ask for customized bundles of products you're selling. I hate that people are being scammed and the sellers appears to have made a few thousand dollars. I just bought, after 9 months on Poshmark selling actual high quality Branded clothing, one of the Boutique items Poshmark sells to Poshers through their wholesale option. We should be honoring each other and not be deragatory we get enough of that!!! I dont like the fact they can shut down my closet without warning in an instant. I explained that I bought a Free People jacket and it was too small. I clearly stated in my Be sure to include the following information: Thats why God invented Facebook. Its unfortunate that it has come to this. Do you not use them because your items are not new? Yeah, its all annoying, but that doesnt make the other person a troll, who is deliberately out to crap on your day. I have the receipt. This countrys healthcare is the biggest scam. Because Poshmark and other online selling is only passive income until it isn't. If you have to spend more than a few minutes creating your listing and then doing some occasional sharing, there is nothing passive about what you're doing. I came across your article, and Im so glad I did! My measurements were clearly posted but all she cared about was getting it an I clearly stated to her do you want me to measure anything ? Though I became a member in 2014, I never used the app or looked at the siteI only started selling items this past December, 2017, literally 2.5 months ago. eBay gives you 12. And the trades gone bad, the hackers who stole money from Poshmark users. Poshmark is a digital online marketplace where sellers can sell goods, and customers can find unique, brand new, and good condition used goods at bargain prices. How to Deal with Low Ball Offers on Poshmark. Poshmark, Tradesy, Thredup results show up in google shopping searches. I found it unethical that they let that Header on my news feed, because it basically deceived me into thinking I had free shipping. Mercari didnt do anything but send me the same copied and paste reply that I was shit out of luck. Now I am trying to decide which way to go. Based on experience (and believe me, I know), once the payments made, it isnt necessarily all good! I dont sell anything that isnt in very good or new condition, and I would never be deceitfulEVER! Lmao! Happy poshing! Not great, but good. I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? Manually sharing, to adhere to a policy thats not enforced, while others are farming it out = wake up time! I was all excited and telling friends how great Poshmark was until this. I sold a few things right away and was happy about that. But it is also about respect! I came here to warn people to stay away, far far far away from Mercari!!!!! It took over a month before I had contacted the Better Business Bureau, Posh kept giving me the run around and they took forever to respond to me directly. And it turned out that for me, it wasnt. Thank you for the information about other options. What a joke! Sad it has to come to that! In both of those cases, I had Posh cancel the orders and let the buyers keep the items for free because it wasnt worth it to me, but really if a case is opened against you once in every hundred sales or so thats not too bad. Sorry! They do CCO and other opportunities that are NOT opportunities, its how posh makes more money, not us so dont fool yourself. Of 250 sells, one was returned in this fashion and I sold it again 3 days later for more money. Jackie I had a similar experience! I still have a bit of faith left in eBay thoughand more so in recent years actually. 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