Booking.com. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Our first night was fine without any complications. Please see our partners for more details. We could see ocean and the bay, sunset took my breathe away. The room itself was spacious and even had a little kitchenette. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business The room and everything in it seemed fine, clean, spacious when we got in. 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The Ocean is directly connected with the boardwalk. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? Children 18 and above are considered adults at this property. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. It was around 1:30am at this point and I was in bed. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. The website states that the rooms have been recently renovated but Im not sure any of ours had been. In fairness to the hotel and its staff, this situation was handled well. when I went to get wash cloths they did not have any. Our first night was fine without any complications. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Photos are clearly as you see on website. Is Crystal Beach Oceanfront Hotel accessible? We took a four-day weekend here in June 2022 for the Father's Day holiday. We will use this feedback to improve on the places where we have failed. Most of the pool was in the shade by 3pm so it got a little chilly. And we actually thought about staying a couple extra daysNOT! We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Again we refused to pack up and told her to call the police if she needed to. Like its sibling hotel The Carousel . Please see our partners for more details. more. Tripadvisor performs checks on reviews. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. The hotel staff is very friendly and accomodating. Cribs and extra beds aren't available at this property. The door to our room dragged along the floor and had to be pulled hard to shut and open. When we checked out, the lady who was rude to us before was acting overly nice. The carpets are dirty and need a good cleaning. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. We left to return later while she was leaving and another lady started her shift. No real lobby area. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Crystal Beach Hotel. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. It was yet another bedbug. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. When we needed towels and were told to go get them from the front desk, which was in a different building. Ocean City, MD - Crystal Beach Hotel - "Really nice! ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Bed Bugs. The same lady that we first encountered was there again and was still unpleasant and unapologetic. GROSS. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. <[emailprotected]edbugregistry.com>. Quite spot. Bays Sails Inn 102 60th St Ocean City, MD. While there the hot water system went down so no shower. Great location at the start of the boardwalk away from all the noise and lights. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. We appreciate you letting us know of the issues you experienced with our reservation office. I would highly recommend to anyone going to the beach. A great family oriented place! We have been here 3 years in a row. We were fully refunded (at least, we were told. The room was large, with microwave and refridge. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. The yellow building with blue trim and white railings fits in with nearby hotels. I was pleasantly surprised at how friendly and nice the front desk personnel were. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Extras include a desk. Our view from the balcony on the 5th floor was amazing. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Dear Linda, Thank you for leaving a review. I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The staff was very welcoming and pleasant! Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! Posts are solely the responsibility of their respective authors. Right on the boardwalk. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. Private bathroom. more. We actually got a picture of this one. All Covid-19 guidelines and safety protocols are in place. Bathtub. The room and everything in it seemed fine, clean, spacious when we got in. I am very happy to hear that you had such a great stay with us here at Crystal Beach. It was exactly what I had expected after reading everyone's reviews. 2500 N. Baltimore Ave., Ocean City, MD, 21842. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. Free WiFi access is available. Very quiet Staff was very helpful. We brought it up to the front desk and asked for a new room. It had 2 queen beds. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. The room was large, with microwave and refridge. Hotel is very out dated (old) needs a serious upgrade. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Our entire stay was under 48 hours. if the writer is claiming to be someone else). The lady at the front desk was very standoffish and rude. And she proceeded to remind us that we needed to keep our dog quiet. Our room was clean and spacious. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. The room was clean and the hotel was great. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Reviews are most valuable when they are original and unbiased. This hotel is clean and located right on the beach. The view was beautiful. She didn't know why it was unsafe just that she was told it was unsafe. It has been been recently remodeled and the beds were very comfortable. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The room was an ocean view on the top floor. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Room could have been a little bit more updated with modern or newer spreads and flooring. Kudos to room service. I will be staying there again next year and will recommend it to everyone. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Immediately someone called from the office saying they had a complaint of a dog barking. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. The next morning while waking up, we found a stage 2 larva bedbug. Thanks again, we hope to see you soon! Review tags are currently only available for English language reviews. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! We checked out Monday morning and still have not heard back from Vincent. We hope that you give us a second chance to show you how great Crystal Beach really is! During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. The room and everything in it seemed fine, clean, spacious when we got in. There was a problem loading the reviews. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . Thanks for a great vacation. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . She then assigned us a new room. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Thank you from me and my grandchildren and you will be seeing us again. We could see ocean and the bay, sunset took my breathe away. Your contribution should be yours. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Our first night was fine without any complications. This time was just as nice as before. Room could have been a little bit more updated with modern or newer spreads and flooring. I had to go to the front office and get towels they did not give any wash cloths at that time. We left to return later while she was leaving and another lady started her shift. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. I hope no one ever has to experience what we went thru. Oceanfront Oceanfront Two Queen Beds More Info Book Now Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Would def recommend. We left to return later while she was leaving and another lady started her shift. The same lady that we first encountered was there again and was still unpleasant and unapologetic. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Tripadvisor performs checks on reviews. Most of the pool was in the shade by 3pm so it got a little chilly. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. The rooms are pleasant and clean. I take great pride in hearing how wonderful your stay was! We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. But overall we enjoyed ourselfs and will probably return in the future. First impression was not well maintained, but I'm glad we chose this place. The staff was very helpful when we had questions about the facility. Plenty of places to eat and everything is within walking distance. All in all this motel was a poor rating and will never stay there again. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. No real lobby area. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. All rights reserved. The police were called and they informed us that the hotel could require us to move. It is the perfect location on the boardwalk. We come to Ocean City every other year an stay here. The room was carpeted and tiled in kitchen and bathroom. 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Baltimore Ave. We deeply apologize for these grievous misstep in our performance. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. All you can do is check for them on arrival. We brought it up to the front desk and asked for a new room. I put it in toilet paper and checked it. Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Thanks for the review and we hope to see you again! hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Barracuda's Bar & Grill, and direct access to the beach! She then assigned us a new room. I take great pride in hearing how wonderful your stay was! Was large, with microwave and sink hope that you give us a second chance to you. Never stay there again us here at Crystal Beach Oceanfront hotel & ;... Beach hotel were fully refunded ( at least, we are thinking of going ands. 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