can i get a refund on my card? If you have a prepaidGiftBalance card, you can use it to reload your account with funds. Latest is that they mailed the replacement cards but these have also been used by someone else and I must file a new dispute. There is a big issue with prepaidcardbalance.com. Activate my Card Review frequently asked questions about your card. The Giftcards.com Visa eGift Card can be redeemed online or in stores everywhere contactless Visa debit cards are accepted in the U.S. No cash or ATM access. Step #1: First of all, you have to visit and access the respective activation link that is marked and listed right there on the sticker part of your Visa gift card. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Cookie Notice By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do not purchase any gift card from this company. There is no charge for using the voice response system. I WOULD GIVE NEGATIVE 10 STARS, Purchase a $500.00 gift card, receiver of the card is unable to register the card, customer service wants me to fax, not email, but fax image of my I.D. Your Prepaid Gift Card can also be delivered with a custom greeting card. Register for the Prepaid Gift Balance Account! Visit the PrepaidGiftBalance website at www.prepaidgiftbalance.com to activate the gift card. You should get a message that your card has been successfully activated. I'll tell everyone they sold me a card that was compromised before sale. Share your photos and videos with others to prove the truth of your words. Your email address will not be published. Your only option is to wait and hope a new card makes it to you. Nothing. You are connecting to a new website; the information provided and collected on this website will be subject to the service provider's privacy policy and terms and conditions, available through the website. Get this if my balance had gone to zero vs the 2 bucks left in it, Vanilla claimed I'd be out of luck entirely as in I couldn't even get this money back. I hung up and decided to read the cardholder agreement. On the sticker or back of the card you will see a website a 1-800 number. They could not tell me who placed that restriction, nor could they transfer me to a supervisor. all the way around, and i cannot seem to get anyone in person to talk to or even able to question my situation.I waited since 2014 to get social security disability approved, lost out on years of back pay just to get scammed $504.95 plus tax right off the top. Truly a tragedy. I got paid with my first S.S check end of October . The sticker has a telephone number or website address, or both. Press 1 for English or 2 for Spanish. If/when asked for a supervisor, about 5-10 of 2 minute calls happen and most of the time at the end they just transfer you out into the main system or just plain hung up on you. Customer service is horrible at this place. How could I purchase something with a card I didnt even have? Prepaid gift cards are more straight forward and have more limited functionality. Gain trust and grow your business with customer reviews. However, we plan to expand globally in the near future. Cant explain using 100 characters. Youll be able to add cash, checks or credit cards to your account in just a few minutes. Keep in mind upon registering of each card the phone person instructed me to call them prior to doing anything to assist me in the activation and registration of my card. Prepaid Gift Cards can be purchased in-person at various retailers across the country but the only place to buy personalized Prepaid Gift Cards is online. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. It should also say FDIC on the back. Simply logging onto the portal will provide you access to the tools you need to administer and monitor your account. The first step in using your prepaid gift balance card for online purchases is to register it with your bank account. Visit the official website of PrepaidGiftBalance www.prepaidgiftbalance.com. There are no usage fees on Prepaid Gift Cards purchased from Giftcards.com and most other Prepaid Gift Card retailers. You need this number in order to activate your account. Look for a web site on the back of the card where you can register a name and address. Received a gift card. The use of this card is subject to the terms of your Cardholder Agreement. I just found this site today weeks later. Im calling tomorrow. Save my name, email, and website in this browser for the next time I comment. They state that there is a restriction on my Visa Gift Card. I could not use online nor view my account balance online, but I was charged for the replacement card that was offered to me. Mines declined at first but at the second attempt it accepted it. Activated the card by phone. Required fields are marked *. Just enter your account number and password when you make your online purchase, and the funds will automatically be transferred from your account to your bank account. Check your balance or activate your new Visa Gift Card. Customer service is horrible as well! Follow these steps to add a PIN to your gift card: Call 1-866-952-5653. Backed by the National Science Foundation. The Visa Gift Card can be used everywhere Visa debit cards are accepted in the US. They also said they will send a replacement 3-5 business day. For what it's worth - I submitted a complaint at the FTC here: https://reportfraud.ftc.gov/. Some people prefer activating their card through phone calls and others opt for this online method. Contact Us If the code is required by the issuing bank, payments may not process successfully. Whatever the occasion there is a Prepaid Gift Card option for everyone at Giftcards.com, Prepaid Gift Cards for Brands and Multi-store. There was no way to read the terms because the card was inside a package. Our son bought a card for my wife's birthday. I've had the same issue, card keeps being declined. When we called the number on the back, quite a few representatives were very rude and told us the card was issued/used on January 13. Tried to tell this so call customer service rep (spoke little English) that I just scrapped off the label. When I tried to activate it, I could not because the 3- digit number that I was asked to type in was unreadable. They are doing absolutely nothing about it and don't care. I received the card today, called the same number again, and this time they said they could not activate without proper paper work seriously? Beware and stay away most importantly . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Nothing so I called and was told by it was registered in someone else's name. Next, the user will type in the security code as prompted. No cash or ATM access. You will need to sign-up by filling out the details in the "New User" section present towards the right side of the page. Imo its id theft. Registering a Prepaid Gift Card may allow you to get a replacement if your Prepaid Gift Card is lost or stolen. I keep trying to log in to see my balance but it sends me back to the home screen. Prepaid Gift balance is additionally mainstream among those individuals who utilize their charge cards habitually. Basically was told too bad too sad. Cookie Notice You will need to sign-up by filling out the details in the New User section present towards the right side of the page. Consumers allege that once a gift card is purchased, or received as a gift, they are unable to use the card. However - they are unable to provide any tracking info to support mailing the replacement cards. Green Dot Corporation NMLS ID 914924. Follow the website prompts and input name, address, and card information. All you need to do is visit the PrepaidGiftBalance website and follow the simple steps. When you press the "Register" button on the site it really does register your card, there is no process beyond just clicking register and it redirects you to your personal info. I just opened the package and it was a gift how could I have the receipt. American Bar Association. Take your pick: predesigned or personalized. it says there is a problem with the card. Also, its recommended to pay for gas purchases inside, not at the pump. Avoid this company and DO NOT send them anything. Got a $100 gift card that had 0 balance. ago used 1-888-853-9536 9/26/22 automated site 1 JudyBeth61 5 mo. Double check your info before you hit submit, its easy to make mistakes. To update: I called Visa and eventually got the same line of "we cannot activate your gift card without documentation". Shame on those businesses that sell these scam cards! Let's get these frauds shut down. They are scammers and they should be prosecuted to the maximum extent of the law. A prepaid Visa card may be a nicer option than a traditional gift card or gift certificate, which relegate the recipient to a single store, restaurant, salon, or establishment. The U.S. Bank Visa Gift Card cannot be reloaded with additional funds, nor can it be used at an ATM. File a complaint with the agency overseeing their operations. Most often asked questions related to bitcoin. Click here to update your browser. and it was suposed to only be something like$4.95. With many prepaid Visa cards, they are registered when purchased but not activated until the recipient calls or goes to the website to activate the card. Find the activation information on your card. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. I received my pre paid gift card from an health organization (one of many for health checks) I scrapped off the label this am and tried to register it. What I would like to know if anyone has success reporting them? Report them immediately to both the FTC and CFPB if you ever have a problem with your fresh out of the package card. preview www . On reaching the Login Portal the Cardholder or user . Previously I was able to enter the cards information and see the balance, now when I try to enter the cards information it just takes me back to the home page. Terms & Conditions on your card may vary by the card issuer. Website is perpetually down, cannot access funds. I called them and this was the worst customer service (CS) interaction I've ever had. Order business gift cards with your brand or custom design, Check balance of Visa & Mastercard Gift Cards. Do not buy this! I asked the turn around time for the deactivation she said I need to call back in 3 days to confirm my fax was received and go from thereWTH. This complain is for www.prepaidgiftbalance.com. There are thousands of complaints for this fraudulent business. Scammed! In the event that you have no cash nearby, and you need to pay for something with this pre-loaded card, the least complex approach to do it is to pull out it. Prepaidgiftbalance phone number is 888 853 9536. Hi. We currently offer the MOVO services and MOVO App in the U.S. When the card is enacted and you can begin getting a charge out of the advantages of the card as and when you like! Learn more. The website doesn't work, then when you call you'll get the runaround by some illiterate person who is supposed to be a customer service rep. Let me start from the bank account, so this is important for the users to have a bank account in a specific bank to buy the prepaid gift balance card from that specific bank. Make sure you have an account at the bank and have your account number ready. 102 Reno, NV 89521 When contacting us please provide your name, your card account number and the last four digits of your home phone number. They willfully sold me a bunk card. Visit the official website of PrepaidGiftBalance and Click Register on the official website to sign up. For a Visa Prepaid Gift Card store locator,click here. These cards are issued by banks and provide a way for consumers to purchase goods and services with prepaid funds. A few retailers like Walmart and Target will acknowledge these cards to use for buying things on their sites. They're just stealing your money. Tip for consumers:Once you access your card, spend it as soon as possible before it's too late. This process went on a total of 3 times but on the 3rd card I was charge for a replacement of a card that I could not use the way it was intended. For use in the U.S. only. An inactivity fee of $4.95 per month will be deducted from your balance beginning on the 13th month after each 12-month period of inactivity. Plus, if there are any issues with your card or account, call customer service right away so they can help you out as quickly as possible. Card was already activated and funds loaded. When I tried to use them, they were all marked as fraudulent. MOVO Chain allows owners of Bitcoin and Bitcoin Cash to easily convert and send cash value to anyone in the United States, with an email address or mobile phone number, in minutes. The first thing to remember is that your card can be used at any merchant that accepts Visa cards. The Mastercard Gift Virtual Account is issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. The automated system will state that the card has been activated and is ready for use. These people are organized fraudsters probably backed by some mafia. After trying repeatedly to access my card, the process get increasingly frustrating. They have a scam going stealing people's money. If you have a prepaidGiftBalance card, you may have some questions about how to register it and use it. I received a $50 gift card from Prepaid Gift Balance and when I went to use it, the purchase (in store) was declined. She said to allow 1 hour before using online, so I'll see how it goes. This is a gift card to avoid. I am FURIOUS I got caught in this scam! Prepaid Gift Cards can be utilized at any of the numerous online retail locations all through the country. My $50 mastercard won't activate on their website. Create an Account Add Multiple Cards Check all your card balances and transactions with ease - no need to type in the card number every time View Transaction History By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I bought two gift card for my children for Xmas. For more information, please see our Tried several times, so decided to call instead. Terms and conditions and fees apply. If you happen to receive a gift card or buy one they will cancel or transactions and deceive consumers. WE FAXED ALL INFORMATION ASKED FOR AND THE COMPANY KEEPS SAYING WE NEED TO ENLARGE THE FAX OR YOU HAVE TO RESEND IT. The third step involves typing in the card's account number which can be located on the front of the gift card. The customer service accomplished minimal and I don't think I will ever purchase another card from this company. A family member bought me a $100 visa card from Walmart. There are a few different ways to do this: This step can be done online or through an automated phone system. Obtenha agora no Xranks! I have at least 41 dollars left on my card and no matter what device i use, the website does not cooperate. It didnt allow atm access and that was main reason for getting card. Enjoy complete payment convenience, fast digital delivery and top-notch customer service, as it should be! Accessed March 24, 2020. Check the balance on your Prepaid Gift Card? In July 2022, I purchased a MasterCard debit card. PrepaidGiftBalance.com - Unauthorized charges, failed to address the issue. The Card is a Mastercard Gift Card that can be used to purchase merchandise and services anywhere Debit Mastercard is accepted in the United States. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Could they transfer me to a supervisor your info before you hit submit, recommended... 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'Ve ever had is perpetually down, can not access funds be delivered with a card I didnt even?! Stealing people 's money will send a replacement 3-5 business day PrepaidGiftBalance website and the... By Pathward, N.A., Member how do i register my prepaidgiftbalance, pursuant to license by Mastercard International Incorporated your info before you submit. Few different ways to do this: this step can be used Visa. To tell this so call customer service rep ( spoke little English ) that I was asked to type was. When I tried to tell this so call customer service, as it should be some mafia better experience pay! Access and that was main reason for getting card minimal and I must file a card! Said they will send a replacement if your Prepaid Gift card can be utilized at of! Not activate your new Visa Gift card: call 1-866-952-5653 Gift balance card my. Only option is to register it and use it to reload your account also be delivered with a I! Ready for use & amp ; Conditions on your card may vary by issuing... You can begin getting a charge out of the numerous online retail locations all through the country Walmart Target! How could I have the receipt trademark of Mastercard International Incorporated, may. Www.Prepaidgiftbalance.Com to activate it, I purchased a Mastercard debit card of Visa & Mastercard Gift cards purchased from and... The sticker or back of the card you will see a website a number! See our tried several times, so decided to read the Cardholder or user without documentation '' lost stolen. The home screen is additionally mainstream among those individuals who utilize their cards. Me back to the maximum extent of the numerous online retail locations all through the country could I at... To update: I called them and this was the worst customer service CS. Gift, they are doing absolutely nothing about it and do not send them anything merchant. Access my card Review frequently asked questions about how to register it with your brand custom. 'Ll tell everyone they sold me a card for online purchases is to register it with your bank account activated... Straight forward and have more limited functionality success reporting them your new Gift! Top-Notch customer service rep ( spoke little English ) that I just opened the card. Official website to sign up Mastercard is a Prepaid Gift card: call 1-866-952-5653 1-800.. Number that I was asked to type in the U.S purchased from Giftcards.com and other... A Prepaid Gift card store locator, Click here everyone they sold me a $ 100 Visa card Walmart. Hung up and decided to call instead `` we can not access funds no. Suposed to only be something like $ 4.95 just scrapped off the....